FREE Express Delivery Australia wide $99+ | FREE International Delivery $250+

Delivery

AUSTRALIA WIDE

All Australian orders are sent via Startrack a premium air freight service. Express delivery will arrive to metro areas the next business day, outside of this can take an additional 1-2 days. If no one is available to receive your order, it will be left safely at your doorstep, letterbox or taken to your nearest post office for you to collect. If your order value is $500+ a signature will be required upon delivery, if no one is available then it will be taken to your nearest post office.

Orders received before 3pm ACST will be sent that day, see below for delivery times. Public holidays and sales can delay deliveries.

Standard Delivery
$9.95  |  2–3 days

Express Delivery
$14.95  |  Next business day – metro areas

FREE Express Delivery
On orders over $99

Please note: Street addresses only, we cannot send to PO Boxes. 


INTERNATIONAL ORDERS

All international orders are sent via eParcel and will arrive within 5 to 10 business days. We currently deliver to the following countries: New Zealand, United Kingdom, Canada, United States of America, Singapore, Japan, Greece, Italy, France, Finland, Germany, Ireland, Netherlands, Spain and Switzerland*.

New Zealand
AU$20 flat rate (5–10 business days)

Rest Of The World *countries listed above
AU$30 flat rate (5–10 business days)

FREE Worldwide Delivery
On orders over AU$250 (5–10 business days)

All retail prices are in Australian Dollars (AU$). Any duties, taxes and custom clearance fees that may be charged by your country to import this order remain the responsibility of the customer. Palas will not be liable for any additional charges.


COVID19 delivery delays may affect your order if you are outside of a metro area or in an area where lockdown laws are in place. (Updated 27.1.21) Startrack are experiencing some delivery delays due to limited flights, social distancing requirements and increased parcel volumes. Your express delivery item is prioritised for next day delivery but it may take an extra day to arrive.

Tracking

All deliveries are trackable and you will be sent tracking details once the order has been sent. If you would like help in tracking your order please contact us > love@palas.com.au

Invoice

A printed invoice will not be sent with your order. Please retain the emailed invoice order confirmation for your records.